General principle 

Raina Ltd collects data from its Employees, Independent Contractors, their businesses and clients with whom it engages for the purposes of running its business. This privacy policy explains how we hold and process this data. 

What data do we collect?

Personally, identifiable information (PII) such as:  

• Names (both personal and business)
• Address
• Telephone number 
• Email address
• VAT registration details (if applicable)
• Driving licence details including any penalty points & convictions
• UTR (Unique taxpayer reference) number 
• Details of any criminal convictions (collected via a CRB check) 
• Bank account details 
• Copies of any identification documents including passport, ID card or birth certificate. 
• Location & GPS positional data 

Information on the business’ we engage with including: 

• Company registration details 
• Personally, identifiable information of any directors, owners or partners
• Company bank details  

How do we collect your information?

You directly provide our company with most data we collect. We collect and process data when you: 

• Complete an application to work for Raina Ltd
• Complete an application for you or your business to work alongside Raina Ltd (Independent Contractor) 
• Use a vehicle owned or operated by Raina Ltd
• Use a mobile device owned by Raina Ltd 
• Use a mobile application provided by either Raina Ltd, its clients or its customers. 

How do we use your data?

We will use your data in several ways depending on the relationship between you or your business and Raina Ltd.

Independent Contractors & Partners

Data supplied by Independent Contractors / Partners will be used to assess the suitability for the role applied for and to ensure the ongoing compliance of the independent contractor is in line with our current standards and those of our clients. 

GPS & locational data provided by either your vehicle or mobile device may be used solely in the interests of the safety & security of Raina Ltd property or the property of its clients and for the prevention and detection of crime. 

We may also share the data you provide to us with our clients for the purposes of compliance, performance management and the security of our client’s goods which may have been placed with you. 

Your data may also be shared with any regulatory body, such as the Driver Vehicle licencing authority, Her majesty’s Revenue & Customs or The Police Force should it be required.

Clients 

Data supplied by clients or customers will be used solely for the purpose of our business engagement with that client.

How do we store your data? 

Raina Ltd securely stores all data electronically using the online cloud based service provided by Dropbox.com which meets global compliance standards and regulatory requirements on data, privacy, and protection.

How long do we hold your data 

Data on active independent contractors / Partners is stored for the duration of the period they remain active providing services to Raina Ltd and for a maximum period of 6 years following the last services that were provided. 

Data on unsuccessful applicants is stored for a maximum period of 6 months solely for the purposes of complying or responding to any claim or dispute which may arise because of the application. 

Your data protection rights 

Raina Ltd has a duty to make you aware of all your data protection rights. 

Every person or business engaged by Raina Ltd is entitled to the following:

The right to access

You have the right to request from Raina Ltd copies of your personal data, we may charge you a small fee for this service. 

The right to rectification 

You have the right to request that our company correct any information you believe is inaccurate. 

The right to erasure 

You have the right to erase your personal data under certain conditions. 

The right to restrict processing 

You have the right to request that Raina Ltd restrict the processing of your personal data under certain conditions

The right to object to processing 

You have the right to object to Raina Ltd processing your personal data under certain conditions

The right to portability 

You have the right to request that Raina Ltd transfer the data we have collected to another organization or directly to you under certain conditions

How to contact us 

If you wish to make any of the above requests or have any questions regarding the data, we hold or the way in which the data is processed please contact us via the following channels: 

Email: admin@rainaltd.com 

Or write to us at: 

Raina Ltd

Digital World Centre

1 Lowry Plaza, The Quays

Salford

Manchester

M50 3UB